CITIZEN’S CHARTER
Section 2 of the Republic Act (RA) 11032 otherwise known as the Ease of Doing Business and Efficient Government Service Delivery (EODB-EGSD) Act of 2018 states that:
“It is hereby declared that the policy of the State to promote integrity, accountability, proper management of public affairs and public property as well as to establish effective practices, aimed at efficient turnaround of the delivery of government services and the prevention of graft and corruption in the government. Towards this end, the State shall maintain honesty and responsibility among its public officials and employees, and shall take appropriate measures to promote transparency in each agency with regard to the manner of transacting with the public, which shall encompass a program for the adoption of simplified requirements and procedures that will reduce red tape and expedite business and nonbusiness related transactions in government.”
Section 6 of the Act stipulates that all government agencies shall set up their respective most current and updated service standards to be known as the Citizen’s Charter in the form of information billboards, which shall be posted at the most conspicuous place, in their respective websites and in the form of published materials such as handbook written either in English or Filipino, or in local dialect.
In strict adherence with Section 6 of RA 11032, the Department of Education established the following service standards or DepEd Citizen’s Charter:
DepEd Citizen’s Charter 2021 (1st Edition) – as of December 1, 2021
DepEd Citizen’s Charter 2020 (1st Edition) – as of March 31, 2021
Annex
The following manuals developed by the Anti-Red Tape Authority may also be used to guide the implementation of RA 11032 with the Department:
Reengineering Manual
Regulatory Impact Assessment Manual
ARTA-1. RELEASING OF OFFICIAL DOCUMENTS
RELEASING OF OFFICIAL DOCUMENTS
All outgoing official documents/communications shall be properly released and recorded at the Records Office. The releasing personnel shall check the completeness of the documents for release, has the correct file copies, has been signed, and contains the proper enclosure, etc. The head of the Records Office or the duly designated representative approves release of documents/communications and shall be recorded in the logbook or in the database system.
Office or Division: | Records Unit | ||||||
Classification: | Simple | ||||||
Type of Transaction: | G2C – Government to Citizen | ||||||
Who may avail: | All | ||||||
CHECKLIST OF REQUIREMENTS | WHERE TO SECURE | ||||||
Request letter | Client | ||||||
Duly signed letter request | Client | ||||||
Authorization letter for liaison personnel | Client | ||||||
CLIENT STEPS | AGENCY ACTION | FEES TO BE PAID | SUBSTANTIVE COMPLIANCE COST | PROCESSING TIME | REQUIRED NO. OF SIGNATURES | PERSON RESPONSIBLE | |
1. Submit request letter | 1.1 Receives request letter | None | None | 2 minutes | Client | ||
1.2 Checks the veracity of request | None | None | 2 minutes | Records Officer | |||
1.3 Looks for the authorization letter for liaison personnel | None | None | 2 minutes | Records Personnel | |||
1.4 Stamp received and put into the Record Book | None | None | 10 minutes | Records Personnel | |||
1.5 Route the letter request to office concern | None | None | 10 minutes | Records Personnel | |||
1.6 Have sign the receiving personnel on the record book | None | None | 5 minutes | 1 | Records Personnel | ||
Total: | None | None | 31 minutes | 1 |
ARTA-2. RECEIVING OF OFFICIAL DOCUMENTS
RECEIVING OF OFFICIAL DOCUMENTS
All incoming official documents/communication shall be properly received and recorded at the Records Office. The receiving personnel shall sort communications by source or origin, described and defined as routine or non-routine communication. Routine communication are those of ordinary interest, intended for information dissemination purposes only, that requires ordinary action and does not need any reply, not urgent and are not time bound. Non-routine communication is rush or urgent, pertaining to policies, programs and projects of the Department, from high ranking officials, that are significant or important, require important action to protect the interest of the government or private persons, and involve national security which are classified “Top Secret”, “Secret”, “Restricted” or “Confidential”. Non-routine mails and communications should be given priority. All incoming communications shall be routed to the concerned action offices, properly acknowledged.
Office or Division: | Records Unit | ||||||
Classification: | Simple | ||||||
Type of Transaction: | G2C – Government to Citizen | ||||||
Who may avail: | All | ||||||
CHECKLIST OF REQUIREMENTS | WHERE TO SECURE | ||||||
Prescribed transmittal of incoming official documents | Client | ||||||
Authorization letter for the liaison officer/personnel | Client | ||||||
CLIENT STEPS | AGENCY ACTION | FEES TO BE PAID | SUBSTANTIVE COMPLIANCE COST | PROCESSING TIME | REQUIRED NO. OF SIGNATURES | PERSON RESPONSIBLE | |
1. Submit official documents together with duly accomplished prescribed transmittal form | 1.1 Receive official documents with transmittal | None | None | 2 minutes | Client Records Personnel | ||
1.2 Check the completeness of the documents | None | None | 2 minutes | Records Personnel | |||
1.3 Check for the veracity and authenticity of signature | None | None | 2 minutes | Records Personnel | |||
1.4 Look for the authorization letter from head of originating office | None | None | 2 minutes | Records Personnel | |||
1.5 Stamp received and put into the Record Book | None | None | 10 minutes | Records Personnel | |||
1.6 Classify documents for routing | None | None | 5 minutes | Records Personnel | |||
1.7 List documents to record book of a certain offices | None | None | 5 minutes | Records Personnel | |||
1.8 Route official documents to the office/personnel concern | None | None | 10 minutes | Records Personnel | |||
1.9 Have sign the receiving personnel on the record book | None | None | 5 minutes | 1 | Records Personnel | ||
Total: | None | None | 42 minutes | 1 |
ARTA- 3. APPLICATION FOR BIR REGISTRATION
APPLICATION FOR BIR REGISTRATION
The process of securing BIR Taxpayer Identification Number (TIN) for newly hired employees of the School Division of Southern Leyte through BIR eRegistration. The TIN is one of the requirements for newly hired employees.
Office or Division: | Division Payroll Services Unit (DPSU)-Administrative Section | ||||||
Classification: | Simple | ||||||
Type of Transaction: | G2G -Government to Government | ||||||
Who may avail: | Newly Hired DepEd Southern Leyte Division Personnel | ||||||
CHECKLIST OF REQUIREMENTS | WHERE TO SECURE | ||||||
Not Applicable | Not Applicable | ||||||
CLIENT STEPS | AGENCY ACTION | FEES TO BE PAID | SUBSTANTIVE COMPLIANCE COST | PROCESSING TIME | REQUIRED NO. OF SIGNATURES | PERSON RESPONSIBLE | |
1. Proceeds to Division Payroll Services Unit (DPSU) and provide data needed for BIR eRegistration | 1.1 Encodes the details in BIR online System. Prints the Form and give it to the employee. | None | None | 20 minutes | DPSU Personnel | ||
2. Receives and signs BIR Form 1902 | 1.2 Secures signature of the Division Accountant | None | None | 10 minutes | 2 | Client Accountant | |
3. Submits to BIR | None | None | 5 minutes | Client | |||
4. Provides copy of stamped copy of BIR Form 1902 to DPSU | None | None | 5 minutes | Client | |||
Total: | None | None | 40 minutes | 2 |
ARTA- 4. REQUEST OF CERTIFICATE OF LAST PAYMENT (CLP)
REQUEST OF CERTIFICATE OF LAST PAYMENT (CLP)
Certificate of Last Payment is issued to separated employees of the SDO-Southern Leyte (retired/resigned/deceased/transferred to other agency or division).
Office or Division: | Division Payroll Services Unit (DPSU)-Administrative Section | ||||||
Classification: | Simple | ||||||
Type of Transaction: | G2C | ||||||
Who may avail: | Separated DepEd Southern Leyte Division Employee (Retired, Resigned, Deceased, Transferred to other agency or division) | ||||||
CHECKLIST OF REQUIREMENTS | WHERE TO SECURE | ||||||
Service Record | Personnel Unit-Administrative Section | ||||||
Latest Payslip | Client | ||||||
CLIENT STEPS | AGENCY ACTION | FEES TO BE PAID | SUBSTANTIVE COMPLIANCE COST | PROCESSING TIME | REQUIRED NO. OF SIGNATURES | PERSON RESPONSIBLE | |
1. Submit requirements to DPSU | None | None | 5 minutes | Client | |||
2. Wait while the requested certification is being processed | 2.1 Receives the document and computes if there is any overpayment or if there is payment due to the employee. 2.2 Prepares the certificate | None | None | 30 minutes | DPSU Personnel | ||
3. Pay to the cashier for any overpayment | None | None | 10 minutes | Client | |||
4. Provide copy of Official Receipt to DPSU | None | None | 5 minutes | Client | |||
Signs the certificate | None | None | 1 | Accountant | |||
5. Receive certificate | None | None | 5 minutes | Client | |||
Total: | None | None | 55 minutes | 1 |
ARTA- 5. REQUEST OF CERTIFICATE OF REMITTANCES
REQUEST OF CERTIFICATE OF REMITTANCES
GSIS, Pag-IBIG and PHIC Certification of Remittances can be issued to all active DepEd SDO Southern Leyte personnel, as well as Separated Employees (retired/resigned).
Office or Division: | Division Payroll Services Unit (DPSU)- Administrative Section | ||||||
Classification: | Simple | ||||||
Type of Transaction: | G2G -Government to Government | ||||||
Who may avail: | All DepEd Southern Leyte Personnel | ||||||
CHECKLIST OF REQUIREMENTS | WHERE TO SECURE | ||||||
Latest Payslip/s | Client | ||||||
CLIENT STEPS | AGENCY ACTION | FEES TO BE PAID | SUBSTANTIVE COMPLIANCE COST | PROCESSING TIME | REQUIRED NO. OF SIGNATURES | PERSON RESPONSIBLE | |
1. Submit requirements to DPSU | None | None | 5 minutes | Client | |||
2. Wait while the requested certification is being processed | 2.1 Receives the document and prepare the certificate | None | None | 30 minutes | DPSU Personnel | ||
Signs the Certificate | None | None | 1 | Administrative Officer II | |||
3. Receive certificate | None | None | 5 minutes | Client | |||
Total: | None | None | None | 1 |
ARTA- 6. REQUEST OF CERTIFICATE OF EMPLOYMENT AND OTHER CERTIFICATIONS
REQUEST OF CERTIFICATE OF EMPLOYMENT AND OTHER CERTIFICATIONS
Certificate of employment is used to verify employment history of a former or current employee in the Department.
Office or Division: | Personnel Unit | ||||||
Classification: | Simple | ||||||
Type of Transaction: | G2G – Government to Government | ||||||
Who may avail: | DepEd Southern Leyte Division Personnel | ||||||
CHECKLIST OF REQUIREMENTS | WHERE TO SECURE | ||||||
Accomplished Request Slip | Administrative Section-Personnel Unit | ||||||
CLIENT STEPS | AGENCY ACTION | FEES TO BE PAID | SUBSTANTIVE COMPLIANCE COST | PROCESSING TIME | REQUIRED NO. OF SIGNATURES | PERSON RESPONSIBLE | |
1. Submit the accomplished Request Slip | 1.1 Receives accomplished request slip | None | None | 5 minutes |
| ||
2. Wait while the requested certification is being processed | 2.1 Verify, update and print certification and forward to Administrative Officer V for review and signature | None | None | 1 hour and 10 minutes | 1 |
| |
3. Get the Certification | 3.1 Release signed certification to client | None | None | 10 minutes |
| ||
Total: | None | None | 1 hour and 25 minutes | 1 |
ARTA- 7. REQUEST FOR SERVICE RECORD
REQUEST FOR SERVICE RECORD
Service record is a collection of material which provide a document history of a personnel’s activities and accomplishments while serving as an employee of the Department.
Office or Division: | Personnel Unit | ||||||
Classification: | Simple | ||||||
Type of Transaction: | G2G – Government to Government | ||||||
Who may avail: | DepEd Southern Leyte Division Personnel | ||||||
CHECKLIST OF REQUIREMENTS | WHERE TO SECURE | ||||||
Accomplished Request Slip | Administrative Section-Personnel Unit | ||||||
CLIENT STEPS | AGENCY ACTION | FEES TO BE PAID | SUBSTANTIVE COMPLIANCE COST | PROCESSING TIME | REQUIRED NO. OF SIGNATURES | PERSON RESPONSIBLE | |
1. Submits the accomplished Request Slip (may submit thru online) | 1.1 Receives accomplished request slip | None | None | 10 minutes |
| ||
2. Wait while the requested certification is being processed | 2.1 Update and print service record and forward to Administrative Officer V for review and signature | None | None | 1 hour and 10 minutes | 1 |
| |
3. Get the Certification | 3.1 Release signed certification to client | None | None | 10 minutes |
| ||
Total: | None | None | 1 hour and 30 minutes | 1 |
ARTA- 8. APPLICATION FOR LEAVE
APPLICATION FOR LEAVE
Leave of absence, for any person other than serious illness of an officer or employee or any member of his family, must be contingent upon the needs of the service. The grant vacation leave is discretionary on the part of the agency head or authority concerned; thus, mere filing of such leave application does not entitle an officer or employee to go on leave outright.
Office or Division: | Personnel Unit | ||||||
Classification: | Simple | ||||||
Type of Transaction: | G2G – Government to Government | ||||||
Who may avail: | DepEd Southern Leyte Division Personnel | ||||||
CHECKLIST OF REQUIREMENTS | WHERE TO SECURE | ||||||
Letter Request | Client | ||||||
Form 6 (Leave Form) | Administrative Section-Personnel Unit | ||||||
Medical Certificate | Attending Physician | ||||||
School Clearance | School | ||||||
Division Clearance | Administrative Section-Personnel Unit | ||||||
CLIENT STEPS | AGENCY ACTION | FEES TO BE PAID | SUBSTANTIVE COMPLIANCE COST | PROCESSING TIME | REQUIRED NO. OF SIGNATURES | PERSON RESPONSIBLE | |
1. Submits all the requirements | 1.1 Receives all the requirements | None | None | 5 minutes |
|
| |
| 1.2 Reviews and checks the requirements and prepare Special Order | None | None | 10 minutes |
|
Administrative Assistant In-Charge
| |
| 1.3 Forwards Special Order to SDS Office for approval | None | None | 5 minutes | 1 |
| |
2. Get copy of approve Special Order of Return to Duty | 2.1 Records and releases the approved Special Order | None | None | 2 days |
|
| |
Total: | None | None | 2 days and 20 minutes | 1 |
|
ARTA- 9. APPLICATION FOR RETURN TO DUTY
APPLICATION FOR RETURN TO DUTY
After an employee file for a leave of absence he/she must submit request for return to duty for preparation of Special Order of return to Duty.
Office or Division: | Personnel Unit | ||||||
Classification: | Simple | ||||||
Type of Transaction: | G2G – Government to Government | ||||||
Who may avail: | DepEd Southern Leyte Division Personnel
| ||||||
CHECKLIST OF REQUIREMENTS | WHERE TO SECURE | ||||||
Letter Request | Client | ||||||
Medical Certificate | Attending Physician | ||||||
Birth Certificate | Office of the Municipal Civil Registrar Philippine Statistics Authority (PSA) | ||||||
CLIENT STEPS | AGENCY ACTION | FEES TO BE PAID | SUBSTANTIVE COMPLIANCE COST | PROCESSING TIME | REQUIRED NO. OF SIGNATURES | PERSON RESPONSIBLE | |
1. Submits all the requirements | 1.1 Receives all the requirements | None | None | 5 minutes |
|
| |
| 1.2 Reviews and checks the requirements and prepare Special Order | None | None | 10 minutes |
| Administrative Assistant In-Charge | |
| 1.3 Forwards Special Order to SDS Office for approval | None | None | 5 minutes | 1 |
| |
2. Get copy of approve Special Order of Return to Duty | 2.1 Records and releases the approved Special Order | None | None | 1 day |
|
| |
Total: | None | None | 1 day and 20 minutes | 1 |
|
ARTA- 10. APPLICATION FOR MONETIZATION OF LEAVE CREDITS
APPLICATION FOR MONETIZATION OF LEAVE CREDITS
This process covers the steps on the preparation of indorsement to be transmitted to the Department of Budget and Management (DBM) for request of funding (SARO and NCA) to DepEd Non-teaching and Teaching-related personnel who apply for monetization of leave credits from the Schools Division Offices (SDOs).
Office or Division: | Personnel Unit | ||||||
Classification: | Simple | ||||||
Type of Transaction: | G2G – Government to Government | ||||||
Who may avail: | DepEd Southern Leyte Division Personnel
| ||||||
CHECKLIST OF REQUIREMENTS | WHERE TO SECURE | ||||||
Letter Request | Client | ||||||
Form 6 (Leave Form) | Administrative Section-Personnel Unit | ||||||
Medical Certificate | Attending Physician | ||||||
Notice of Salary Adjustment (NOSA) | Client/ Administrative Section-Personnel Unit
| ||||||
CLIENT STEPS | AGENCY ACTION | FEES TO BE PAID | SUBSTANTIVE COMPLIANCE COST | PROCESSING TIME | REQUIRED NO. OF SIGNATURES | PERSON RESPONSIBLE | |
1. Submits all the requirements | 1.1 Receives and checks the requirements | None
| None
| 5 minutes |
|
| |
| 1.2 Verifies and certifies the availability of Leave Credits of employee availing monetization on Form 6 | None | None | 5 minutes |
|
Administrative Assistant In-Charge
| |
| 1.3 Prepares computation of leave credits to be monetized | None | None | 30 minutes | 3 |
| |
| 1.4 Reviews and affix initial under the name of the SDS | None | None | 5 minutes |
| Administrative Assistant In-Charge
| |
| 1.5 Forwards application for monetization of leave credits to SDS Office for approval | None | None | 10 minutes | 1 |
| |
2. Wait for the release of Special Allotment Release Order (SARO) from DBM | 2.1 Forwards the approved application for monetization of leave credits to Budget Office for request of budget to DBM and wait for the approval and release of Special Allotment Release Order (SARO) from DBM | None | None | 1 month |
|
| |
Total: | None | None | 1 month and 55 minutes | 4 |
|
ARTA- 11. APPLICATION FOR UPGRADING OF POSITION THROUGH EQUIVALENT RECORDS FORM (TEACHER I TO TEACHER III AND SPECIAL EDUCATION TEACHER I TO SPECIAL EDUCATION TEACHER III)
APPLICATION FOR UPGRADING OF POSITION THROUGH EQUIVALENT RECORDS FORM (TEACHER I TO TEACHER III AND SPECIAL EDUCATION TEACHER I TO SPECIAL EDUCATION TEACHER III)
Automatic upgrading of positions for eligible public school teacher through Equivalents Record Form (ERF) Scheme.
Office or Division: | Personnel Unit | ||||||
Classification: | Simple | ||||||
Type of Transaction: | G2G – Government to Government | ||||||
Who may avail: | DepEd Southern Leyte Division Personnel | ||||||
CHECKLIST OF REQUIREMENTS | WHERE TO SECURE | ||||||
Accomplished ERF Form | Client | ||||||
Original copy of Transcript of Records | Client | ||||||
Updated Service Records | Administrative Section-Personnel Unit | ||||||
Photocopy of Latest Appointment (Approved/Attested) | Client | ||||||
Latest Performance Rating | Client | ||||||
Certifies True and Correct Copy of MA Curriculum | Client | ||||||
Notarized List of Teachers (with Item Number) | Client | ||||||
CLIENT STEPS | AGENCY ACTION | FEES TO BE PAID | SUBSTANTIVE COMPLIANCE COST | PROCESSING TIME | REQUIRED NO. OF SIGNATURES | PERSON RESPONSIBLE | |
1. Submit all the requirements | 1.1 Receives and check completeness of requirements for ERF application | None | None | 10 minutes |
| ||
1.2 Reviews and evaluates the qualification of applicants based on documents submitted | None | None | 10 minutes |
| |||
1.3 If the applicant is not qualified, return the application | None | None | Administrative Assistant In-Charge | ||||
1.4 If the applicant is qualified, prepares Plantilla Allocation List (PAL), fill out Division Action portion on ERF and signs evaluated ERF as Division Evaluator | None | None | 30 minutes | 1 |
| ||
1.5 Certifies the photocopied documents and prepare transmittal to Regional Office | None | None | 30 minutes | 1 | Administrative Officer V | ||
1.6 Forwards to SDS Office for signature on ERF and transmittal | None | None | 10 minutes | 1 |
| ||
1.7 Forwards to Records Section for submission to Regional Office | None | None | 5 minutes |
| |||
2. Wait for the result of evaluation of Regional Office if approve or disapprove | 2.1 Records documents and send them back to the applicant upon approval or disapproval | None | None | 2 months | Administrative Assistant In-Charge | ||
Total: | None | None | 2 months, 1 hour & 35 minutes | 3 |
ARTA-12. RECLASSIFICATION OF POSITION (MASTER TEACHER, HEAD TEACHER AND SCHOOL PRINCIPAL)
RECLASSIFICATION OF POSITION (MASTER TEACHER, HEAD TEACHER AND SCHOOL PRINCIPAL)
Reclassification is a form of staffing modification and/or position classification action which may be applied only when there has been a substantial change in the regular duties and responsibilities of the incumbent of the position and which may result in a change in any or all of the position attributes
Office or Division: | Personnel Unit | ||||||
Classification: | Simple | ||||||
Type of Transaction: | G2G – Government to Government | ||||||
Who may avail: | DepEd Southern Leyte Division Personnel | ||||||
CHECKLIST OF REQUIREMENTS | WHERE TO SECURE | ||||||
Justification for the Reclassification of Position (2 copies) | Client | ||||||
Rank List (1 copy) | Administrative Section-Personnel Unit | ||||||
Original Transcript of Records (1 copy) | Client | ||||||
CSC Form 212 (1 copy) | Client | ||||||
Authenticated copy of Eligibility/License/PRC/ID (1 copy) | Client | ||||||
Updated Service Records | Administrative Section-Personnel Unit | ||||||
Latest Performance Rating | Client | ||||||
Photocopy of Latest Appointment (Approved/Attested) | Client/ Administrative Section-Personnel Unit | ||||||
Latest District Data Bulletin Individual | District Supervisor Client | ||||||
Notarized List of Teachers (with Item Number to be handled by the incumbent) | Client/School Head | ||||||
Summary of Performance Rating | Client | ||||||
1 copy of Certificates of Training | Client | ||||||
Certificates/Proofs of Outstanding Accomplishments | Client | ||||||
Accomplished Equivalent Records Form (for Head Teacher position) | Client | ||||||
Copy of Position Description Form (for Master Teacher and School Principal position) | Client/Administrative Section-Personnel Unit | ||||||
NEAP Certification | Client | ||||||
SBM Task Force Certification | SGOD Office In-Charge in SB Evaluation Administrative Section-Personnel Unit/Assistant Schools Division Superintendent | ||||||
Division Selection Promotion Boards Certification | Client | ||||||
Enrolment Data (Form 3) in Present School Assignment | Client | ||||||
CLIENT STEPS | AGENCY ACTION | FEES TO BE PAID | SUBSTANTIVE COMPLIANCE COST | PROCESSING TIME | REQUIRED NO. OF SIGNATURES | PERSON RESPONSIBLE | |
1. Submit all the requirements | 1.1 Receives documents submitted for Reclassification of Position | None | None | 10 minutes |
| ||
2. Wait for the result of evaluation of Regional Office if approve or disapprove | 2.1 Reviews and evaluates the qualification of the applicants based on the documents submitted and Qualification Standard (QS) of the position being applied | None | None | 10 minutes |
| ||
2.2 If the applicant is not qualified, return the application | None | None | Administrative Assistant In-Charge | ||||
2.3 If the applicant is qualified, prepares Plantilla Allocation List (PAL), Certification of Non-Availability of Item, Justification (if applicable), copy of updated PSIPOP and endorsement letter to Regional Office | None | None | 30 minutes | 1 |
| ||
2.4 Certifies the photocopied documents and prepares transmittal to Regional Office | None | None | 30 minutes | 1 | Administrative Officer V | ||
2.5 Forwards to SDS Office for signature | None | None | 10 minutes | 1 |
| ||
2.6 Forwards to Records Section the approved application for Reclassification of Position for submission to Regional Office | None | None | 5 minutes |
| |||
3. Wait for the result of evaluation of Regional Office if approve or disapprove | 3.1 Records documents and send them back to the applicant upon approval or disapproval | None | None | 2 months | Administrative Assistant In-Charge | ||
Total: | None | None | 2 months, 1 hour and 35 minutes | 3 |
ARTA- 13. REQUEST OF CHANGE OF NAME
REQUEST OF CHANGE OF NAME
A process of changing name due to marriage or legal separation.
Office or Division: | Personnel Unit | ||||||
Classification: | Simple | ||||||
Type of Transaction: | G2G – Government to Government | ||||||
Who may avail: | DepEd Southern Leyte Division Personnel | ||||||
CHECKLIST OF REQUIREMENTS | WHERE TO SECURE | ||||||
Letter Request | Client | ||||||
PSA Marriage Certificate | Client | ||||||
CLIENT STEPS | AGENCY ACTION | FEES TO BE PAID | SUBSTANTIVE COMPLIANCE COST | PROCESSING TIME | REQUIRED NO. OF SIGNATURES | PERSON RESPONSIBLE | |
1. Submit all the requirements | 1.1 Receives and checks completeness of requirements | None | None | 5 minutes |
|
| |
| 1.2 Prepares Special Order for Change of Name | None | None | 30 minutes |
| Administrative Assistant In-Charge | |
| 1.3 Verifies and checks the correctness of Special Order for Change of Name against the submitted requirements | None | None | 5 minutes |
|
| |
| 1.4 Forward Special Order for Change of Name to SDS Office for signature | None | None | 5 minutes | 1 |
| |
2. Get copy of approved Special Order for Change of Name | 2.1 Records and release the approved Special Order for Change of Name and furnish copy to CSC | None | None | 2 days |
|
| |
Total: | None | None | 2 days and 45 minutes | 1 |
|
ARTA- 14. REQUEST OF AUTHORITY TO TRAVEL ABROAD
REQUEST OF AUTHORITY TO TRAVEL ABROAD
All DepEd Personnel are required to process authority to travel before being allowed to travel on a foreign country. The application for travel authority on personal reason shall observe the following policy: • Appropriate travel authorization has been obtained from the agency • The requisite leave forms have been duly accomplished • The absence shall not hamper the operational efficiency of the agency
Office or Division: | Personnel Unit | ||||||
Classification: | Simple | ||||||
Type of Transaction: | G2G – Government to Government | ||||||
Who may avail: | DepEd Southern Leyte Division Personnel | ||||||
CHECKLIST OF REQUIREMENTS | WHERE TO SECURE | ||||||
Letter Request | Client | ||||||
Approved Leave (Form 6) | Client | ||||||
School Clearance | Client | ||||||
Certificate of Employment | Administrative Section-Personnel Unit | ||||||
Certificate of No Provident Loan | Accounting Unit | ||||||
Certificate of No Pending Case | Administrative Section-Personnel Unit | ||||||
Medical Certificate (for sick leave) | Attending Physician | ||||||
Division Clearance | Client/ Administrative Section-Personnel Unit | ||||||
Processing Sheet for Travel Abroad | Client/ Administrative Section-Personnel Unit | ||||||
CLIENT STEPS | AGENCY ACTION | FEES TO BE PAID | SUBSTANTIVE COMPLIANCE COST | PROCESSING TIME | REQUIRED NO. OF SIGNATURES | PERSON RESPONSIBLE | |
1. Submit all the requirements | 1.1 Receives, checks and verifies completeness of requirements | None | None | 5 minutes |
|
| |
| 1.2 Prepares endorsement letter to Regional Office | None | None | 10 minutes |
|
| |
| 1.3 Forwards endorsement letter together with the complete requirements to SDS Office for signature | None | None | 5 minutes | 1 |
| |
| 1.4 Forwards to Records Section the approved endorsement letter together with the complete requirements for submission to Regional Office | None | None | 5 minutes |
|
| |
2. Get copy of approved/disapproved Authority to Travel Abroad | 2.1 Records documents and send them back to the applicant upon approval or disapproval | None | None | 2 months |
|
| |
Total: | None | None | 2 months and 25 minutes | 1 |
|
ARTA- 15. APPLICATION FOR RETIREMENT
APPLICATION FOR RETIREMENT
Processing of Retirement for DepEd Personnel Reaching the Age of 65 and Above. This is also the process covers the steps on the preparation of indorsement to Government Service Insurance System (GSIS) for DepEd employees who intend to apply for optional or mandatory retirement. It may also include the application for Resignation/Separation, Disability and Survivorship Benefits Claim.
Office or Division: | Personnel Unit | ||||||
Classification: | Simple | ||||||
Type of Transaction: | G2G – Government to Government | ||||||
Who may avail: | DepEd Southern Leyte Division Personnel | ||||||
CHECKLIST OF REQUIREMENTS | WHERE TO SECURE | ||||||
Letter of Intent to Retire | Client | ||||||
Accomplished GSIS Retirement Application Form | Client/ Administrative Section-Personnel Unit | ||||||
Latest Notice of Salary Adjustment (NOSA) | Client/ Administrative Section-Personnel Unit | ||||||
Certificate of Last Day of Service and Leave of Absence without Pay | Client/ Administrative Section-Personnel Unit | ||||||
Certificate of No Outstanding Provident Loan | Accounting Unit | ||||||
Service Record indicating Leave of Absence without Pay | Administrative Section-Personnel Unit | ||||||
Ombudsman Clearance | Client | ||||||
School Clearance | Client/School Assignment | ||||||
Division Clearance | Client/ Administrative Section-Personnel Unit | ||||||
Certificate of No Pending Case | Client/ Administrative Section-Personnel Unit | ||||||
Original Copy of Prosecutor’s/Court Clearance | Prosecutor’s Office | ||||||
Latest Sworn Statement of Assets and Liabilities | Client | ||||||
Proof of Disability (Part 1, Part 2, and Part 3 – in case of disability) | Office of the Department of Social Welfare and Development (DSWD) | ||||||
Declaration of Pendency/Non-Pendency Case | Client/ Administrative Section-Personnel Unit | ||||||
Latest Appointment | Client/ Administrative Section-Personnel Unit | ||||||
(Submit all requirements in 5 copies) |
| ||||||
CLIENT STEPS | AGENCY ACTION | FEES TO BE PAID | SUBSTANTIVE COMPLIANCE COST | PROCESSING TIME | REQUIRED NO. OF SIGNATURES | PERSON RESPONSIBLE | |
1. Submit form and all the requirements | 1.1 Receives and reviews the completeness of requirements | None | None | 10 minutes |
|
| |
| 1.2 Prepares endorsement letter to Regional Office and forward to SDS Office for signature | None | None | 20 minutes | 1 |
| |
| 1.3 Forwards to Records Section the approved endorsement letter together with the complete requirements for submission to Regional Office | None | None | 5 minutes |
|
| |
2. Get copy of approved Application for Retirement | 2.1 Released copy of approved Application for Retirement from Regional Office | None | None | 1 month |
|
| |
Total: | None | None | 1 month and 35 minutes | 1 |
|
ARTA- 17. APPLICATION OF ISSUANCE OF AGENCY CODE FOR HIGH SCHOOL CLASSIFIED AS NON- IMPLEMENTING UNIT TO HIGH SCHOOL CLASSIFIED AS IMPLEMENTING UNIT
APPLICATION OF ISSUANCE OF AGENCY CODE FOR HIGH SCHOOL CLASSIFIED AS NON- IMPLEMENTING UNIT TO HIGH SCHOOL CLASSIFIED AS IMPLEMENTING UNIT
Pursuant to DepEd Order No.40 s 2014, this service disseminates to Non-Implementing Unit-Secondary Schools the revised guidelines for the conversion of High School classified as Non-Implementing Unit into a High School classified as Implementing High School with Fiscal Autonomy. A High School without fiscal autonomy may be converted into an Implementing Unit subject to criteria set on the DepEd Order. The systems and procedures shall be used as guide by Division Office to ensure that schools to be converted are in accordance with Dep Ed quality standards to enhance the delivery of basic education.
Office or Division: | Finance Services Budget Unit | ||||||
Classification: | Complex | ||||||
Type of Transaction: | G2G – Government to Government | ||||||
Who may avail: | Secondary Schools | ||||||
CHECKLIST OF REQUIREMENTS | WHERE TO SECURE | ||||||
School’s latest and updated PSIPOP. (Please attach true copy of the appointment paper of the “current principal” (5 original copies) | Personnel Unit | ||||||
Designation of documents duly signed by the School Head (5 copies) | School | ||||||
Certificates of Training attended by the appointed financial staff related to financial management. Certified True Copy); and kindly attach the certified true copy of appointment papers of financial staffs) (5 copies) | School
| ||||||
Certification of the School head as to capability of the schools to comply with the submission of financial reports to oversight agencies such as COA, DBM, NEDA, House of Representatives, etc. (Certified by the Schools Division Superintendent) (5 copies) | School | ||||||
Copy of the current GAA where appropriation of the school is reflected. EBEIS data on enrolment per grade level for the current school per year. | Budget Unit
| ||||||
Letter Request from the School Head addressed to SDO | School | ||||||
Endorsement letter from the SDO to Regional Office (3 copies) | Division Office | ||||||
CLIENT STEPS | AGENCY ACTION | FEES TO BE PAID | SUBSTANTIVE COMPLIANCE COST | PROCESSING TIME | REQUIRED NO. OF SIGNATURES | PERSON RESPONSIBLE | |
1. Submit application/ supporting documents indorsed by School Head | 1.1 Review, evaluate and print-out PSIPOP Plantilla of School |
None
|
None
| 30 minutes | 2 |
| |
2. Submit Designation of documents duly signed by the School Head | 2.1 Review and evaluate supporting documents |
None
|
None
| 15 minutes |
|
| |
3. Submits Certificates of Training attended by the appointed financial staff related to financial management. Certified True Copy); and kindly attach the certified true copy of appointment papers of financial staffs) | 3.1 Review and evaluate supporting documents |
None
|
None
| 10 minutes |
|
| |
4. Submits Certification of the School head as to capability of the schools to comply with the submission of financial reports to oversight agencies such as COA, DBM, NEDA, House of Representatives, etc. (Certified by the Schools Division Superintendent) | 4.1 Review and evaluate supporting documents |
None
|
None
| 30 minutes | 1 |
| |
5. Submits copy of the current GAA where appropriation of the school is reflected. EBEIS data on enrolment per grade level for the current school per year. | 5.1 Review and evaluate supporting documents |
None
|
None
| 1 day | 2 |
| |
6. Submits Letter Request from the School Head addressed to SDO | 6.1 Reviewed and evaluated supporting all documents |
None
|
None
| 1 day |
| School Head | |
7. Secures endorsement letter from the SDO to Regional Office | 7.1 SDS signs the Endorsement Letter and forwarded to Regional Office |
None
|
None
| 1 day | 1 |
| |
8. Secures Endorsement letter from the SDO to Regional Office; (3 copies) | 8.1 Approval / Signature of Regional Director and Forward to Central Office for approval. |
None
|
None
| 1 week | 2 |
| |
| 8.2 Release documents through the Records Section once approved. |
None
|
None
| 30 minutes |
| Budget Personnel | |
Total: | None | None | 11 days, 1 hour & 55 minutes | 8 |
|
ARTA- 18. SPECIAL BUDGET REQUEST (SBR)
SPECIAL BUDGET REQUEST (SBR)
The purpose of Special Budget Request is to support a program of the Schools Division Office or Schools that encounters a substantial budget shortfall and is need of funds to support a specific one-time event or expenditure. Submitting a Special Budget Request to SDO does not guarantee funding. A funding request may be fully, partially or not at all depending on the availability of funds subject to the approval of Schools Division Superintendent and that it conforms with the existing rules and regulations of accounting.
Office or Division: | Finance Services (Budget Unit) | ||||||
Classification: | Complex | ||||||
Type of Transaction: | G2G – Government to Government | ||||||
Who may avail: | All Schools | ||||||
CHECKLIST OF REQUIREMENTS | WHERE TO SECURE | ||||||
Letter Request duly signed by the school head; and approved by the Schools Division Superintendent (indicating justification/reason of the request) (3 copies) | Division Office | ||||||
Secure computation of special budget request to payroll unit including the list of personnel. | Division Payroll Services Unit | ||||||
Certification of Non-availability of savings/funds Endorsement of the request to SDO Check the availability of funds/savings. Endorsement letter from SDO to School addressed to SDO | Budget Unit | ||||||
CLIENT STEPS | AGENCY ACTION | FEES TO BE PAID | SUBSTANTIVE COMPLIANCE COST | PROCESSING TIME | REQUIRED NO. OF SIGNATURES | PERSON RESPONSIBLE | |
1. Submits Letter Request duly signed by the school head; and approved by the Schools Division Superintendent (indicating | 1.1 Review, evaluate supporting documents | None | None | 30 minutes | School Head/School Personnel | ||
2. Secures computation of special budget request to payroll unit including the list of personnel. | 2.1 Prepare computation of SBR (Payroll Unit) | None | None | 1 day | 1 | Division Payroll Services Unit | |
3. Submit Certification of Non-Availability of Savings | None | None | 1 day | Budget Officer/Senior Bookkeeper | |||
4. Checks the availability of funds/savings. | 4.1 Budget Officer III will review the availability of fund/savings. | None | None | 1 day | 2 |
| |
5. Endorsement letter from SDO addressed to School | 5.1 Approval/Disapproval of Special Budget Request | None | None | 1 day | 1 | School Division Superintendent | |
5.2 Release documents through the Records Section once approved. | None | None | 30 minutes | Budget Personnel | |||
Total: | None | None | 4 days & 1 hour | 4 |
ARTA- 19. DISPOSITION OF CASES (TEACHING PERSONNEL)
DISPOSITION OF CASES (TEACHING PERSONNEL)
The rightful authority to discipline teaching personnel is the Regional Director. To properly file an administrative case against the concerned teaching personnel, it is required that the complainant must comply with the formal requirements of a complaint as provided in D.O. No. 49, s. 2006. On the part of the teaching personnel being complained-of, the same DepEd Order affords him his right to due process to protect his rights as person-complained-of/respondent and the Philippine Constitution guarantees him the presumption of innocence until his guilt is proved.
Office or Division: | Legal Services | ||||||
Classification: | Highly Technical | ||||||
Type of Transaction: | G2C – Government to Citizens | ||||||
Who may avail: | All | ||||||
CHECKLIST OF REQUIREMENTS | WHERE TO SECURE | ||||||
1) Complaint 2) Verification and Certification on Non-Forum Shopping 3) Certified True Copies of documentary evidence (Please submit in 4 copies) | Prepared by the complainant
| ||||||
CLIENT STEPS | AGENCY ACTION | FEES TO BE PAID | SUBSTANTIVE COMPLIANCE COST | PROCESSING TIME | REQUIRED NO. OF SIGNATURES | PERSON RESPONSIBLE | |
1. Submit the Complaint, Verification and Certification on Non-Forum Shopping, Certified True Copy of Documentary Evidence | 1.1 Receive the requirements | None | None | 5 minutes | 1 | Receiving Clerk | |
2. Person-complained-of shall submit Answer and supporting documents, if there are any |
2.1 Receive the answer |
None |
None |
5 minutes
|
1
|
Receiving Clerk | |
3. If necessary, attend clarificatory hearing during Preliminary Investigation | 3.1 Conduct clarificatory hearing | None | None |
30 minutes to 1 hour | 1 |
Hearing Officer/ Preliminary Investigating Committee | |
4. If there is prima facie evidence, attend the Preliminary Hearing Conference during Formal Investigation | 4.1 Conduct preliminary hearing conference | None | None | 30 minutes to 1 hour | 1 | Formal Investigating Committee | |
5. Attend formal hearing, if elected to conduct formal investigation | 5.1 Conduct formal hearing | None | None | 30 minutes to 1 hour Entire duration of formal investigation (30-90days) | 1 | Formal Investigating Committee | |
6. Submit position paper, if elected to decide the case based on position paper in lieu of formal hearing |
6.1 Receive the position paper
| None | None | 5 minutes Submit within 30 days from the conduct of preliminary conference |
1
|
Receiving Clerk
| |
7. Submit rebuttals/ rejoinder | 7.1 Receive the position paper | None | None | 5 minutes Submit within 15 days from receipt of the other party’s position paper or reply | 1 | Receiving clerk | |
Total: | None | None | 232 days (including processing time in other procedures not involving client’s participation) | 7 |
ARTA- 20. DISPOSITION OF CASES (NON-TEACHING PERSONNEL)
DISPOSITION OF CASES (NON-TEACHING PERSONNEL)
The rightful authority to discipline non-teaching personnel is the Schools Division Superintendent. To properly file an administrative case against the concerned non-teaching personnel, it is required that the complainant must comply with the formal requirements of a complaint as provided in D.O. No. 49, s. 2006. On the part of the non-teaching personnel being complained-of, the same DepEd Order affords him his right to due process to protect his rights as person-complained-of/respondent and the Philippine Constitution guarantees him the presumption of innocence until his guilt is proved.
Office or Division: | Legal Services | ||||||
Classification: | Highly Technical | ||||||
Type of Transaction: | G2C | ||||||
Who may avail: | All | ||||||
CHECKLIST OF REQUIREMENTS | WHERE TO SECURE | ||||||
1. Complaint 2. Verification and Certification on Non-Forum Shopping 3. Certified True Copies of documentary evidence (Please submit in 4 copies) | Prepared by the complainant
| ||||||
CLIENT STEPS | AGENCY ACTION | FEES TO BE PAID | SUBSTANTIVE COMPLIANCE COST | PROCESSING TIME | REQUIRED NO. OF SIGNATURES | PERSON RESPONSIBLE | |
1. Submit the Complaint, Verification and Certification on Non-Forum Shopping, Certified True Copy of Documentary Evidence | 1.1 Receive the requirements 1.2 Checks whether or not Complaint is complaint with the Requisites of a Valid Complaint per Rule 3 of the 2017 RACCS 1.3 If non-compliant, complaint is dismissed without prejudice 1.4 If compliant, complaint is indorsed or transmitted to the person-complained of for Comment/Answer | None | None | 5 minutes |
1 |
SDS
| |
2. Person-complained-of shall submit Answer and supporting documents, if there are any | 2.1 Receive the answer
| None | None |
5 minutes
|
1
| Receiving Clerk | |
3. If necessary, attend clarificatory hearing during Preliminary Investigation | 3.1 Conduct clarificatory hearing | None | None |
30 minutes to 1 hour
| 1 | Hearing Officer/ Preliminary Investigating Committee | |
4. If there is prima facie evidence, attend the Preliminary Hearing Conference during Formal Investigation |
4.1 Conduct preliminary hearing conference
| None | None | 30 minutes to 1 hour | 1 | Formal Investigating Committee | |
5. Attend formal hearing, if elected to conduct formal investigation | 5.1 Conduct formal hearing
| None | None | 30 minutes to 1 hour Entire duration of formal investigation (30-90days) | 1 | Formal Investigating Committee | |
6. Submit position paper, if elected to decide the case based on position paper in lieu of formal hearing | 6.1 Receive the position paper
| None | None | 5 minutes Submit within 30 days from the conduct of preliminary conference |
1
|
Receiving Clerk
| |
7. Submit rebuttals/ rejoinder |
7.1 Receive the position paper
| None | None |
5 minutes Submit within 15 days from receipt of the other party’s position paper or reply | 1 | Receiving clerk | |
Total: | None | None | 218 days (including processing time in other procedures not involving client’s participation) |
|
|
ARTA- 21. DISPOSITION OF CASES (MEDIATION AND ADR)
DISPOSITION OF CASES (MEDIATION AND ADR)
Some cases involving teaching and non-teaching personnel may be subjected to amicable settlement by virtue of mediation and Alternative Dispute Resolution proceedings; unlike administrative charges where said personnel are subjected to disciplinary proceedings and if proven guilty, shall suffer the corresponding penalty. Cases which may be subjected to mediation and ADR are limited to those involving grievances and those offenses where the penalty is reprimand. (Sec. 4 of D.O. No. 15, s. 2012)
Office or Division: | Legal Services | ||||||
Classification: | Highly Technical | ||||||
Type of Transaction: | G2C | ||||||
Who may avail: | All | ||||||
CHECKLIST OF REQUIREMENTS | WHERE TO SECURE | ||||||
Complaint Certified True Copies of Supporting Documents | Prepared by the complainant
| ||||||
CLIENT STEPS | AGENCY ACTION | FEES TO BE PAID | SUBSTANTIVE COMPLIANCE COST | PROCESSING TIME | REQUIRED NO. OF SIGNATURES | PERSON RESPONSIBLE | |
1. Submit the Complaint, Certified True Copy of Documentary Evidence | 1.1 | None | None | 5 minutes | 1 | Receiving Clerk | |
2. Person-complained-of shall submit Comment and supporting documents, if there are any | 2.1 Receive the comment | None | None | 5 minutes
| 1
| Receiving Clerk | |
3. Attend initial conference | 3.1 Conduct initial conference | None | None |
30 minutes to 1 hour
| 1 | Hearing Officer Investigating Committee | |
4. Submit the settlement agreement, if there is any | 4.1 Conduct preliminary hearing conference | None | None | 5 minutes | 1 | Hearing Officer | |
Total: | None | None | 116 days (including processing time in other procedures not involving client’s participation) | 4 |
|
ARTA- 22. PROCESSING OF APPLICATION FOR IMPLEMENTATION OF SENIOR HIGH SCHOOL IN EXISTING JUNIOR HIGH SCHOOLS AND INTEGRATED SCHOOLS.
PROCESSING OF APPLICATION FOR IMPLEMENTATION OF SENIOR HIGH SCHOOL IN EXISTING JUNIOR HIGH SCHOOLS AND INTEGRATED SCHOOLS.
This is open to all Public Junior High School and Integrated School applying for implementation of Senior High School.
Office or Division: | School Governance and Operations Division | |||||||
Classification: | Highly Technical | |||||||
Type of Transaction: | G2G – Government to Government | |||||||
Who may avail: | Public Junior High School and Integrated School | |||||||
CHECKLIST OF REQUIREMENTS | WHERE TO SECURE | |||||||
• Annex C – 1 of DO No. 51, s. 2015 (Checklist of Documents) • Annex D – 1 of DO No. 51, s.2015 (Evaluation Sheet) • Application Documents (1 Original Copy each Document) a. DepEd School Identification b. Letter-request for implementation of SHS program addressed to the SDS c. Certification signed by the SDS stating that no public SHS is offering the same SHS Track within the catchment area d. Implementation plan for the SHS program to include among others the following: i. Current and projected enrollment for five school years by grade level ii. Proposed budgetary requirements for its Personal Services, Maintenance and other Operating Expenses, and Capital Outlay iii. Operational Plan regarding curriculum and the instructional supervision of the proposed SHS iv. School Site Development Plan to include proposed school buildings as needed e. Justification by the SDS, in case will offer the same SHS Track f. Certification signed by the School Head, duly attested by the SDS on the excess classrooms, tables, chairs and other resources to be used for the implementation of SHS g. Inventory of Learning Resources prepared by the School Property Custodian, as validated by the Schools Division Office h. Updated Personal Services Itemization and Plantilla of Position of the Concerned School i. Updated Status Report with regard to the school’s existing crucial resources j. Map, preferably drawn to scale showing the vacant lot where the proposed SHS classroom/school building will be constructed, duly certified by the City/Municipal Engineer k. List of prospective enrollees in SHS per Track and Strand indicating their: i. Names ii. Learner Reference Number (LRN), where applicable iii. Ages iv. Addresses v. School names and DepEd School ID where they are currently or previously enrolled l. Justification signed by the SDS, in case the required minimum enrollment and/or number of tracks are not satisfied m. List and types of establishments and industries in the community, as attested by the DTI, DOLE or Municipal Planning Officer n. Certification from the SDS that the track(s) and strand(s) to be offered are aligned with the Local Development Plan, as evident in the list provided by the Municipal Mayor and decided upon by the Regional Director, SDS, and Division Planning Officer and the School Head concerned o. Result of internal survey done with the prospective enrollees p. List of Tracks and Strands to be offered, duly signed by the RD or SDS, Planning Officer and School Head q. MOA executed between the SDS and the and able partners to provide sufficient venues for immersion for all SHS learners r. Immersion Deployment Plan | SGOD Office, EPS II – SMME SGOD Office, EPS II – SMME Client Client DepEd SDO Client DepEd SDO Client Client SDO Budget Office Client Office of the Municipal Engineer Client DepEd SDO Office of the Municipal Planning Officer DepEd SDO Client DepEd SDO Client Client | |||||||
CLIENT STEPS | AGENCY ACTION | FEES TO BE PAID | SUBSTANTIVE COMPLIANCE COST | PROCESSING TIME | REQUIRED NO. OF SIGNATURES | PERSON RESPONSIBLE | ||
1. Submit the complete application documents | 1.1 Receive from school and forward to SGOD – SMME | None | None | 1 hour | One | Record Officer | ||
1.2 Review the documentary requirements 1.3 If 100% compliant 1.4 Yes – Refer to DREC for evaluation 1.5 No – Return to school the documentary requirements | None | None | 3 days | One | SEPS – SMME | |||
1.6 Conduct of evaluation/ validation of documents and facilities | None | None | 9 days | Seven | DREC | |||
1.7 If 100 % compliant 1.8 Yes – proceed to preparation of endorsement 1.9 No – Notify the school for found deficiencies | None | None | 3 days | One | SEPS – SMME | |||
1.10 Approve the endorsement to the RO | None | None | 1 days | One | SDS | |||
1.11 Conduct of onsite inspection and validation of facilities | None | None | 60 days | Three | Regional Inspectorate Team | |||
1.12 Approval of the Endorsement for the implementation of SHS | None | None | 5 days | one | Regional Director | |||
1.13 Receive the approved endorsement from the Regional Office | None | None | 1 hour | one | Record Officer | |||
1.14 Forward the received endorsement to SGOD | None | None | 1 days | one | Record Officer | |||
1.15 Return the approved endorsement to school | None | None | 3 days | one | EPS II – SMME | |||
Total: |
|
| 2 months, 15 days and 2 hours |